Shipping policy

Last updated: March 22, 2026

Shipping area

We ship free worldwide to over 200 countries and regions, including:

Germany and European Union
United Kingdom
USA and Canada
Australia and New Zealand
And many more countries worldwide

Shipping costs

Shipping is free worldwide. No shipping fees apply regardless of your location or order value.

Delivery time

Delivery time Europe & USA: 5-14 business days
Delivery time for other regions: may vary
Tracking number will be sent by email

The stated delivery times are estimates and may vary depending on the production location, shipping carrier, and destination country.

Order processing and fulfillment

To fulfill your orders, we collaborate with international fulfillment partners:

Print-on-Demand (Printful):
Most of our products are produced and shipped by Printful. Printful manufactures and ships from various locations worldwide (USA, EU, UK, Canada, Australia) to ensure faster delivery times. The shipping location is automatically optimized based on your delivery address.

Dropshipping (CJ Dropshipping):
Additional products are stored, packed, and shipped by CJ Dropshipping, mainly from Germany and other European locations.

Shipping carriers and tracking

We work with reliable international shipping carriers, including:

DHL, DPD, GLS, Hermes (Europe)
USPS, FedEx, UPS (USA/Canada)
Australia Post, Royal Mail (UK/AU)

You will receive a shipping confirmation by email with tracking information if available, once your order has been shipped. Please note that it may take 24-48 hours for the tracking information to be updated in the carrier's system.

Free returns (EU/EEA)

For returns within the EU and EEA, we provide a free DHL return label. Please contact us at info@rebelaicious.com with your order number to register the return. After receiving your request, you will get the return label by email within 24-48 hours.

Returns outside the EU/EEA are at your own expense. We will provide the return address upon request.

Customs and import taxes

Important note for international orders:

For deliveries outside the European Union, customs and import taxes may apply. These costs are:

Not included in the product price
Not included in the shipping costs (since shipping is free)
To be paid by the recipient upon delivery

The amount of customs and import fees depends on your country's regulations. Please check with your local customs office for applicable charges.

No additional customs or import fees apply for deliveries within the EU.

Delays and force majeure

We are not responsible for delays caused by the following circumstances:

Shipping service provider
Customs clearance (for international deliveries)
Events beyond our control (e.g., strikes, natural disasters, pandemics, political unrest)
Incorrect or incomplete delivery addresses

If there are delays, please contact us at info@rebelaicious.com, and we will be happy to assist you.

Transfer of risk and ownership

Once we hand over the products to the shipping carrier, ownership and risk of loss transfer to you. From that point on, responsibility for the shipment lies with the carrier and the recipient.

Delivery issues

Undelivered shipments:
If your order does not arrive within 14 business days, please contact us at info@rebelaicious.com. We will check the shipping status and find a solution.

Damaged or defective items:
Please check your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately at info@rebelaicious.com with photos of the issue so we can offer a solution.